COMMUNICATION SKILLS FOR LEADERS
Giving clear directions, practicing active listening skills and using non-defensive communication techniques improves leadership effectiveness. Through interactive discussions and use of real-life situations, you’ll practice communication strategies and when to use them effectively.
Agawam Training Center
Registration for this class will close at 12 pm two business days before the program begins.
Effective leaders communicate clearly, listen actively, and use non-defensive techniques to foster understanding and collaboration. In this interactive session, you’ll explore real-life scenarios and practice using key communication strategies in the right context. You’ll learn to apply four core skills—speaking in specifics, asking for input, listening and responding, and using reinforcement techniques. By the end, you’ll create a personalized action plan to implement these skills on the job.
Who Should Attend
Front-line supervisors, managers and professionals in any industry
Learning Objectives
Learn and apply four core communication skills: Speak in Specifics, Ask for Input, Listen and Respond, and Use Reinforcement Techniques.
Practice using these skills through real-life scenarios and interactive exercises.
Develop a personalized action plan to apply effective communication techniques on the job.
Registration Fee – 2026
EANE MEMBERS | $240 Per person
FUTURE MEMBERS | $280 Per person